Orders placed before 2pm (GMT) on a working day are dispatched the same day. All other purchases are dispatched on the next working day.
Products are delivered via Courier Company. Tracking number provided on request.
Standard delivery charges are listed. However we reserve the right to advise you of any additional delivery charges that apply to the order for remote or difficult to access locations*
*Scottish Highlands includes postcodes: AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50, HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.
Offshore Islands Northern Ireland, the Channel Islands (Jersey, Guernsey etc), Shetlands, Isle of Man, Isle of Wight.
BFPO Delivery We are unable to send items by the courier delivery to the BFPO.
If you have received your Order Confirmation Email but your product has not arrived within the time specified in the Order Confirmation Email, please contact us and we will do our best to assist. During exceptionally busy periods (e.g. Christmas) or due to extreme weather condition delivery time might extend.